Our minimum order quantity is 1000 units per sku for packaged & labelled product and 20kg when ordering in bulk.

As we are private label we are unable to share which brands we produce products for.

However our products have won numerous awards & you can find our customers selling their products in a wide range of national retailers including; Boots, Superdrug, Holland & Barrett, Selfridges & Co, Amazon, River Island, Fortnum & Mason, Sephora, Look Fantastic and many more.

Our products have also been featured in Vogue, Daily Mail, Cosmopolitan, Marie Claire and more.

No, we focus on premium natural skincare formulations.

Hera are opposed to all forms of animal testing and ensure no animal testing is carried out
on our products.

We only work with suppliers whom share the same visions and values as us and have the appropriate policies in place.

Please find the link to our policy here.

Most of our products are suitable for vegans, apart from those that contain honey and/or beeswax.

A product’s vegan status can be found on the infographic card.

We currently have 3 products that contain a sulphate these are our Bubble Bath, Clear Hand Wash and Clear Body Wash which use a sulphate called Sodium Coco-Sulfate.

Sulfates have good foaming and cleansing properties and are readily rinsed off.

When used, they will leave skin and hair thoroughly clean and fresh, so we do offer these as an alternative option in some products where these properties are important.

The Sodium coco-sulfate we use is a naturally derived product made from whole vegetable oil which has a much greater range of larger molecules which do not enter skin, and therefore causes much less irritation than synthetically derived sulphates.

We do also add a refatting agent to our sulfate containing bases to prevent it being too stripping despite being thoroughly cleansing. (We use this in our own bathrooms.)

All Hera formulations have passed 12 weeks stability testing allowing for a 30 month shelf life therefore an expiry date is not required on product labels.

A period after opening (PAO) symbol is required. This varies between which packaging type is used;

– Closed container = 12M

– Open container = 6M

We use a combination of Ethylhexylglycerin and Phenoxyethanol which is a globally approved paraben-free preservative that is effective against bacterial, yeast and fungal growth.

We have tried a wide range of other preservatives in the past, we’ve always found this to be the best one that works with our high percentage of natural ingredients. Although synthetically mass produced, phenoxyethanol is found in nature in plants such as green tea and chicory.

The levels we use, are all within the cosmetic regulations and ensure our products remain safe and well protected against micro-organisms. 

We cannot change our core formulations but if you have a request regarding removal of a carrier oil or natural extract then please get in touch.

Where applicable you are able to customise our bases by adding up to 3 extracts and 1 fragrance or essential oil blend from our catalogue.

No, our standard formulations have already been approved and tested to meet UK and EU Regulation (EC) N° 1223/2009. 

In order to sell any product under your own company brand, you must register the product on the UK portal (OPSS) if selling products within the UK and the EU portal (CPNP) if you are selling within the EU.
You must ensure you register as the responsible person.

If you are selling into retailers and require a CPSR in your name this can be arranged.

This is dependent on raw material and componetry lead times.

If all items are as per our standard service our lead times are Bulk orders – 4-6 weeks from date of payment Private Label – 8-10 weeks from date of payment as long as artwork is approved within the
first 2 weeks.

Please note in our peak season these timescales may change.

We primarily focus on our private label service as this is the fastest & easiest route to market. 

However our inhouse innovation & technical team would love to get involved with your project. This is subject to an MOQ of 5000 units.

We ship to most countries and we can provide documentation required. There are some countries that we do not ship to please contact the customer service team for more information.

Technical documentation including; PIF summary, SDS, Specification & INCI can be found on each product page.

Yes of course, we would love you to get in touch.

We would require all documentation including CPSR, method of manufacture, SDS/IFRA for fragrance/essential oils, ingredient suppliers along with target costs of goods.